Family Service Centers

Family Service Centers are the first point of contact for individuals, families, and parishes when they seek assistance from Catholic Social Services. Six such centers are located throughout the five-county metropolitan area. Each provides intake and assessment for individuals and families to assist them in accessing benefits and services. Emergency assistance includes clothing cupboards and food pantries, rent or utility bill assistance, housing referrals, and case management.

After-school programs provide a nutritious snack, help with homework, recreational activities, and service learning opportunities. Pregnancy and parenting support are offered through a baby cupboard, cooking and other life skills training, parenting classes and peer support groups. A Pregnancy Hotline assists those confronting crisis pregnancies, and post-abortion counseling and support are also available. Immigrants benefit from translation services, legal counsel, and referral to other services in the community.

Some centers are licensed as community behavioral health care providers, and offer counseling for post-traumatic stress, post-partum depression, and a host of other behavioral issues. Classes in conflict resolution, anger management, and bereavement support are available. Most of these services are entirely funded by the annual Catholic Charities Appeal and would not be possible without the long-standing tradition of charitable giving in the Archdiocese of Philadelphia.

Philadelphia County

Casa del Carmen
4400 Reese Street
Philadelphia, PA 19140

Casa del Carmen was founded in 1954 to serve the growing number of Latino immigrants settling in North Philadelphia. Services have expanded to meet the changing composition and needs of the city’s Latinos and other immigrant and refugee communities.

Casa del Carmen offers a coordination of culturally and linguistically competent services guided by a Two-Generation approach to well-being where families receive the supports needed to move forward with their lives building upon each family’s culture and tradition. Casa del Carmen offers a comprehensive family literacy program that includes pregnancy and parenting education, health, mental health, financial literacy and early childhood assistance. Casa del Carmen Preschool Academy, a Keystone Stars 4 child care facility provides the highest standard of education for young learners in a safe and caring educational environment. A food cupboard is also offered to the community Monday, Tuesday and Wednesday from 9:00 a.m. to 12:00 p.m. no appointment is necessary. Please note: Scheduling may be subject to change. Hours of operation are Monday through Friday, 8:30 to 4:30.

Southwest Family Service Center
6214 Grays Avenue
Philadelphia, PA 19142

Southwest Family Service Center offers Bene Philly Services which assist low income families in applying for benefits on a local, state, and federal level. Some Benefits that are offered include: SNAP, cash assistance, medical assistance, rent rebates and LIHEAP. Please call to schedule an appointment for services. Emergency food, diapers and formula are given out every Wednesday and Friday from 10 am until 1pm. Please bring a copy of your child’s birth certificate. Call ahead to check availability of diapers and formula. Pregnancy and Parenting classes are offered. Please call for class days and time. The Mary Martha Ministry caters to the homebound by providing frozen meals and other services to the Parishioners of St Barnabas Parish. FEMA grants for rental, mortgage, and utility assistance are given upon availability, call in advance to have an over the phone assessment completed for eligibility. New to our Family Service Center is our Refugee Resettlement Program, call for an over the phone assessment. We are blessed to work with Nursing interns from Drexel University, and Social Work students from PENN State, Temple, and Widener University’s. They bring their enthusiasm, willingness to learn and knowledge, to assist in enhancing our programs. This partnership of Staff and interns make our interns better Nurses and Social Workers, all while affirming, assisting, and advocating for individuals, families and communities whenever possible. Please note: Scheduling may be subject to change. Hours of operation are Monday through Friday, 8:30 to 4:30.

Northeast Family Service Center
7340 Jackson Street
Philadelphia, PA 19136

The Northeast Family Service Center began servicing the Northeast Philadelphia community in 1986. The center strives to empower a diverse population facing economic, social and emotional challenges. Service Programs available include: Pregnancy & Parenting Workshops, “Clothing Cuties” initiative to assist families with children’s clothing, Diaper Pantry (call for appointment), Food Cupboard (Monday, Wednesday, & Friday: 9:00am to 12:00pm; No Appointment Necessary), Rental, Mortgage, & Utility Assistance (upon funding availability), before and after school program for children and a summer camp. Financial management assistance through Clarifi, Inc. and assistance to apply for government benefits through Benephilly Services. Counseling services is offered through Catholic Clinical Consultants. Please note: Scheduling may be subject to change.

The school-based social work/outreach services are provided at Little Flower, Father Judge, Archbishop Bonner-Prendergast, and Neumann-Goretti Catholic High Schools.
Please call the office for more information and connection to other resources.
Hours of operation are Monday through Friday, 8:30 to 4:30.

Bucks County

Bucks County Family Service Center
100 Levittown Parkway
Levittown, PA 19054

The Bucks County Family Service Center is located in St. Michael’s Convent at. Hours of operation are Monday through Friday, 8:30 to 4:30.
Services provided include: Pregnancy and Parenting Support, Diaper Pantry, Mary’s Food Cupboard and Catholic Clinical Consultants for counseling needs. Mary’s Food Cupboard is by appointment only, please call 215-949-1991. A partnership with St. Mary Medical Center, provides support for older adults to ensure their ability to remain at home and in their communities.

Please note: Scheduling may be subject to change.

Please call the office for more information and connection to other county resources.
Hours of operation are Monday through Friday, 8:30 to 4:30.

Montgomery County

Montgomery Family Service Center
Martha’s Choice Martetplace
353 E. Johnson Highway
Norristown, PA 19401

Martha’s Choice Marketplace, sponsored by Catholic Social Services and the Archdiocese of Philadelphia, is the largest, most visited food pantry in Montgomery County, focused on building community through access to healthy foods. Prior to April of 2020, Martha’s operated as a ‘choice market’ that allowed customers to shop for their own foods, according to their personal tastes, dietary needs and cultural preferences. However, as a result of the pandemic, Martha’s has switched to a no touch, drive-thru distribution model that focuses on providing families with the core staples of dry goods, meats, fresh produce and dairy, as well as diapers to those families that need them. Martha’s still does everything to possible to utilize the strengths and voices of our community in our work, and we hope to resume our choice model as soon as the pandemic subsides, and trust in personal safety is restored. Martha’s Choice Marketplace is open Wednesdays from 4-6pm, Thursdays from 10am–5pm, and Fridays from 11am-1pm.

Delaware County

Delaware County Family Service Center
130 E. 7th Street
Chester, PA 19013

The Delaware County Family Service Center offers the following programs to the community:
Parenting and Pregnancy Workshops, Diaper Pantry (1st Wednesday of the month, by appointment only), Food Cupboard (Monday and Wednesday from 9:00am to 12:00pm-no appointment needed); Coffee Club-to-go (Tuesday and Thursday from 9:00am to 10:00am); Showers and Laundry services by appointment only; and mail service; This center is contracted with the Office of Adult & Family Services/Delaware County, the U.S. Department of Housing and Urban Development. Please note: Scheduling may be subject to change.

Please call the office for more information and connection to other county resources.
Hours of operation are Monday through Friday, 8:30 to 4:30.

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